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Bridger-Teton National Forest Gros Ventre Wilderness | Photo by Dina Mishev

Reach users before they hit the trails

Goal

Efficiently educate visitors on safe and responsible recreation on the Bridger-Teton National Forest by working through non-profit partners.

Impact

  • 1,000 edits and alerts submitted on behalf of the USDA Forest Service 
  • Efficient communication with visitors is made possible through non-profit partnership with Friends of the Bridger-Teton
  • Systematic trail maintenance deployed by monitoring AllTrails provided usage trends

“AllTrails has been a huge support when it comes to reaching the public and better informing our visitors. We are noticing that our work with the Public Lands program is having a positive change on both visitor behavior and ranger perception of AllTrails.”

Scott Kosiba, Executive Director at Friends of the Bridger-Teton 

Background

The Bridger Teton National Forest is the third largest national forest in the Lower 48 states. It borders two national parks (Grand Teton and Yellowstone), straddles the Continental Divide Trail, and has six ranger districts across five Wyoming counties. It contains over 2,000 miles of trail, which AllTrails users spent 4,000 hours exploring in 2023. 

Friends of the Bridger-Teton is a non-profit organization that works to steward the 3.4 million acres of the Bridger-Teton National Forests now and into the future by using partnerships, problem-solving, outreach, and education that highlight how to recreate responsibly on its vast and varied landscape.

Challenge

Many visitors arrive at the trailhead mis- and/or under-informed and unprepared for what they are about to experience on the trail systems. 

The USDA Forest Service (USFS) did not have the resources to manage information beyond its own website, which includes information on forest rules and regulations and high-level information about trailheads. Users and prospective users of the BTNF were going to AllTrails to discover and navigate trails. 

Approach 

While USFS Bridger-Teton National Forest (BTNF) staff were not able to curate the trail-goer experience on AllTrails by themselves, they knew they could reach out to their trusted non-profit partner, Friends of the Bridger-Teton. Together, they developed an efficient, scalable plan to reach BTNF visitors with accurate information:

  • Twice yearly, Friends of the Bridger-Teton sits down with the rangers to audit their routes on AllTrails and make edits to help visitors recreate responsibly
  • As needed, Friends of the Bridger-Teton adds alerts to reach visitors with real-time trail conditions and local knowledge

“We are thankful for the partnership with Friends of the Bridger-Teton and AllTrails. Establishing this working relationship is one of the many processes by which all users can recreate responsibly and conserve the National Forests for present and future generations.”

Mary Cernicek, Public Affairs Officer at the USDA Forest Service, Bridger-Teton National Forest

Outcome

The USFS overcame bandwidth issues by utilizing its non-profit partner to help efficiently communicate with visitors, getting them the most accurate information to help them plan ahead, practice responsible recreation, and keep the forest and wildlife safe. 

  • Friends of the Bridger-Teton submitted 1,000 edits and alerts on behalf of the Bridger-Teton National Forest
  • The team continues to monitor usage trends provided by AllTrails in order to deploy future trail maintenance and improvements
  • USDA Forest Service rangers' positive sentiment toward AllTrails has increased significantly since beginning to work with Friends of the Bridger-Teton

Photo of Bridger-Teton National Forest Gros Ventre Wilderness provided by: Dina Mishev 

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Let's work together

We're always looking for new ways to support the public lands we love.